Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top quality support prompt is our high priority, so we support each shared website hosting plans plan with a one hour ticket solution guarantee. As soon as you supply a ticket or post a message, our user technical support staff will try all they could do to give the most appropriate solution to your situation and to offer information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any question you may have connected to our services. We have technicians present everyday to generate guidance any time required. You can utilize the ticketing system or post a message whenever you want, alternatively you can pick up the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a complete know–how base into the Control Panel that allows you to get hold of helpful step–by–step recommendations anytime. Each area of the Control Panel has its own contextual support area displaying a variety of how–to content articles. We have also prepared video lessons to offer you a better visual representation of how to execute any presented activity.