• 1 hour ticket response
  • 1 hour ticket response

  • Our team of technical support engineers is dedicated to delivering quick answers to all your queries. We’ll examine your trouble ticket the second it is submitted and will reply with a solution to the problem within less than 60 minutes after the helpdesk ticket submission. In fact, our average helpdesk ticket response time is 20 minutes.

  • Top quality support service
  • A Premium–Quality Customer Support Service

  • Our customer support team members possess extensive experience in the shared website hosting plans sphere and are proficient enough to offer a prompt answer to your problem. If, however, the situation at hand is not within the competency of a customer service technician, the tech support ticket will be forwarded to a programmer or admin for further investigation.

  • Intuitive help center
  • A User–Friendly Help Center Section

  • Integrated into the Web Site Control Panel is an intuitive Help Center section, which includes different information sources. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and website management articles, watch the how–to video tutorials or explore the F.A.Q. library.